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Privacy Policy

At Old Growth Floors, Inc., we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website or engaging with our services.

Information We Collect:

1. Personal Information:

We may collect personal information, such as your name, contact details, and address when you:

  • Request information or submit inquiries through our website.
  • Place an order for our products or services.
  • Sign up for newsletters or updates.
  • Participate in surveys or promotions.

2. Non-Personal Information:

We may also collect non-personal information, including but not limited to:

  • Browser type and version.
  • Operating system.
  • Pages visited on our website.
  • Time and date of your visit.

How We Use Your Information:

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and deliver the products or services you request.
  • Communication: To respond to your inquiries, provide customer support, and keep you informed about your orders.
  • Marketing and Promotions: To send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
  • Improving Our Services: To analyze website usage and improve our products and services.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

Security:

We implement a variety of security measures to protect the confidentiality of your personal information. We use industry-standard encryption techniques to secure data transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies:

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser, enabling the site’s systems to recognize your browser and capture certain information.

Your Choices:

You have the right to:

  • Access: Request access to the personal information we have about you.
  • Correction: Correct any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.

Updates to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page for the latest information on how we protect your privacy.

Contact Us:

If you have any questions about our Privacy Policy or the practices of our website, please contact us at [email protected].

Effective Date: January 2024